Why meet a Motobility Product Specialist?

Our consultants are mobility experts with years of experience in equipment prescription and rehabilitation. By talking with you, they will be able to understand your requirements and recommend the solutions that best with your lifestyle needs. As an added convenience for you, our Mobile Equipment Showroom allows us to bring our products to you for a free trial and demonstration of your desired piece of equipment. So call us today for a free consultation and no-obligation quote.

Why Folding Scooter ?

Our consultants are mobility experts with years of experience in equipment prescription and rehabilitation. By talking with you, they will be able to understand your requirements and recommend the solutions that best with your lifestyle needs.

How often will I need to replace batteries?

Batteries should last you between 3-5 years depending on usage.

How long does it take to get a stairlift?

Motobility stocks straight stairlifts, which means we can install your stairlift as soon as we can book it in with our installation team, usually within a few business days. Because the rails for the curved stairlifts are made especially to your stairs in the UK, these can take up to 30days from when the final plans have been signed off.

Are there any second-hand options?

If you are trying to save a little bit of cash, it’s best to enquire with your Mobility consultant regarding second-hand or reconditions chairlifts and their current availability. If you require a straight stairlift, you may get lucky and find a secondhand rail, carriage and chair. Our curved stairlifts are all made to order. Hence the rail will need to be custom-made to suit your stairs. However, you may be able to use a reconditioned carriage and chair, depending on availability.

Will a measure and quote commit me to purchase?

Absolutely not. Motobility will come to your home, assess your stairs, talk to you about your needs and wants and discuss the best options for you and your home. Once all the required information has been specified and all your questions and concerns addressed, our trained consultant will leave you with a written quote. You won’t be under any obligation to go ahead with the purchase just because you received a written quote.

Why do I need a custom-fitted sports mouthguard?

A custom-fitted sports mouthguard provides the best possible protection for your teeth, gums and jaw while playing contact sports. While more expensive than over-the-counter types, the cost of treating a dental injury far outweighs the cost of a custom-fitted mouthguard.

How often do I need to charge my chairlift?

You would not the curved rail is designed, so the stairlift is continuously charging. Curved stairlifts have charge points at the top and bottom of the stairs and can also have additional charge points on landings or other convenient locations. While the stairlift is parked, it is charging. If it isn’t on a charging point, it will emit a beeping sound to let you know that it needs to be moved to a charging location.

What if someone uses the lift and takes it downstairs, will I be stuck at the top?

Every stairlift comes with “call buttons” like air conditioning remotes they sit in small brackets, which are mounted to the wall at the top and bottom of the stairs, allowing you to “call” or “send” the stairlift up or down the stairs. We recommend keeping the call buttons in their brackets to avoid misplacing them or taking them with you up/down the stairs.

Will other people still be able to use the stairs

Oto stairlifts and Stannah Lifts are both compact and designed to fold up when not in use, allowing for additional room for other stair users. The rail itself is slim and designed to fit snuggly against the wall or balustrade, allowing for ample room.

Will my home get damaged?

No, all stairlifts supplied by Motobility (Stannah & Oto) are attached to the stairs, not the walls. This means no structural damage to your home, just a few screws in the treads of your stairs.

How long does the installation take?

Depending on the style of stairlift and size of your staircase, the installation usually takes between 2 and 6 hours.

What is the best stairlift available in Australia?

Motobility prides itself in only providing products that have been well designed and manufactured by reputable suppliers to the highest of quality standards. Both Stannah Stairlifts and OtoLifts have a long-running history of excellence, and we feel confident about providing you with the solution that is best for you. Because everyone's need is different and all staircases are unique, it is hard to say what the best stairlift is in Australia as we believe it is about finding the best possible solution for you while choosing from the best products currently available.

What happens during a power outage?

Each stair-lift is fitted with batteries, which are continuously being charged while the stairlift is at it’s “charging points” these are usually located at the top and bottom of your stairs, but can also be located in turns or areas, where the chair causes the least amount of disruption to the stairs. During a power outage, the battery will continue to power the chair for 6-8 return journeys, depending on the length of your stairs and the condition of the batteries.

Will the stairlift be noisy?

Stairlifts have a battery-powered motor; this means they are near to silent. They emit a mechanical noise as they move, but it wouldn’t be loud enough to disrupt any other occupants. The chairlifts don’t beep unless there is a fault or they haven’t been returned to their charging points.

Will a chairlift fit into narrow hallways?

Both Stannah and Oto lifts offer solutions for narrow stairs. So far we haven’t come across a staircase that we couldn’t fit.

Can stairlifts go around bends, landings and corners?

Yes, both Stannah Stairlifts and OtoLifts offer bespoke curved rail options. Include one rail and two rail solutions. These are custom-made to suit your stairs for a snug fit and additional room on the stairs for other users.

How safe are Stairlifts?

Both Oto Lifts and Stannah only produce products that comply with the latest European and British quality standards. They are tested rigorously and continuously to ensure a safe product. Motobility employs a team of qualified and trained technicians that will ensure your chairlift has been installed in a manner that complies with the manufacturer's guidelines.

Will I need to modify my mobility device to use a vehicle hoist?

Dependent on the style of hoist you are looking at and the type of product you are wanting to lift, you may need to make minor modifications to your mobility device. If the hoist system you are looking at uses a spreader bar, you will need to add some lifting brackets to your mobility scooter, electric wheelchair or powerchair. These brackets are all different, they either attach under a seat, on the frame or on a Seatpost allowing you to easily attach the spreader bar and lift the product into your car. The LM hoist is an exception to the rule, as it comes with a lifting strap. Small folding mobility scooters, such as the Solax Transformer or Luggie Elite, can easily be lifted into the car, without having to add any lifting brackets.

How does a stairlift swivel?

Depending on the brand and model of stairlift you have decided on, you will find either a manual Swivel or a powered swivel.

Can a Carer drive an Electric Wheelchair?

YES! There are many different options for a carer or attendant to take control of an electric wheelchair. 1. Use the joystick instead of the user. While this can be a bit tricky, there is no reason why a carer or attendant can't take control of the users joystick, (if the user permits this) and maneuver the electric wheelchair through tricky situations 2. Use an attendant controller. If the Electric Wheelchair usually needs to be controlled by an attendant, we can easily fit an attendant controller to the back of the chair to make it easier to maneuver for the carer. 3. Put the chair in manual mode. Simply unlock the castors at the back and manually push the chair. Keep in mind, this also switches of the breaks, so ensure you only do this on level ground and gentle inclines.

What is the difference between a regular cane and a quad cane?

A regular cane and a quad cane serve the same primary purpose of providing support and stability for individuals with mobility challenges, but they differ significantly in design and functionality. A regular cane is typically a single, straight shaft with a handle at the top and a rubber tip at the bottom to prevent slipping. These canes, are also available as folding canes, making it even easier to take them with you wherever you go. It offers basic support and is lightweight, making it easy to use and carry. Regular canes are suitable for individuals who need minimal assistance with balance or walking due to minor mobility issues or temporary injuries. In contrast, a quad cane features a base with four small legs or feet, providing a larger surface area for stability. This design makes quad canes more stable and less likely to tip over compared to regular canes. The enhanced stability of a quad cane is particularly beneficial for individuals with significant balance issues, muscle weakness, or those recovering from a stroke or surgery. Quad canes are generally heavier than regular canes, but the added weight contributes to their sturdiness. Additionally, the wider base allows for a more even distribution of weight, reducing the strain on the user's hand and wrist. The choice between a regular cane and a quad cane depends on the user's specific needs and level of mobility assistance required.

What Items are included in the 12-months free Roadside Assistance?

Any Scooter, Powerchair and Electric Wheelchair purchased after 1st April 2023 is covered by 12 months free roadside assistance through 24/7 RoadServices Australia, including secondhand products. Electric Rollators are excluded from this offer.

How can I find my Free Road side Insurance Policy Number

Your 12-month Free Roadside Insurance Policy number is your Invoice number with the MOB prefix. So if your Motobility Invoice number for your scooter purchase is INV-12345 your policy number will be MOB12345.

What happens to my free Roadside assistance when the 12-months are over

When you purchase your eligible mobility equipment your policy gets forwarded to 24/7 Roadservices Australia we include your contact details (Phone, Mobile, Email), when the term of your policy is about to expire. 24/7 Roadservices Australia will reach out to you to give you the optin to extend your policy. You can also set a reminder, for you to reach out to them, simply quote your Invoice Number with a MOB prefix, for example MOB12345 and advise that you would like to extend your policy.

08 9242 7333

Latest News

07 December 2020

Motobility My Christmas Wish: Win a Free Mobility Scooter!

Home

This year may have stopped us from doing the normal things that we love, but it didn't hinder us from thriving in some other ways. Some of us have found new hobbies. Indeed, staying at home made us remember the true worth of relationships.

We all want the best for our family and friends and support them wherever and whenever we can.

Motobility feels the same, so this Christmas season, we are giving you the chance to become someone else's not so secret Santa. Simply help us to find someone who needs and deserves a brand new Kymco Super 8 Mobility Scooter.

1. In this Facebook post, let us know someone (including yourself) who deserves a FREE Kymco Super 8 and WHY in the comments section, ensuring you include the the Hashtag: #MotobilityMyChristmasWish
2. Add a photo of your nominee to increase your chances of WINNING.
3. Like the Motobility Facebook Page.
4. Deadline of entry posting is on December 21, 2020.
5. Multiple nominations are ALLOWED! One nominee per post only. Winner will be chosen by the staff of Motobility.

This promotion will run from December 7th up to December 21st. One person can nominate his/her parents, siblings, relatives and even their close friends. They can also nominate themselves if they really need the Kymco Super 8 mobility scooter.

In true Santa fashion, we will also delivery the Kymco Super 8 free of charge, in the Perth metro area. The selected winner must be present at the time of delivery and willing for video and photographs. The winner will be asked to sign a waiver, allowing motobility to share these photos and video content.

For more information about the Motobility My Christmas Wish promo, like our official Facebook page and send us a private message or call us at 9242 7333.

The Prize

The Kymco Super 8 is a medium sizes scooter, perfect for everyday use around the local neighbourhood and running errands. Click here to find out more

Terms & Conditions

1. Free delivery in the Perth metro area or pick up from one of our showrooms. The winner of the Kymco Super 8 agrees to be present for the delivery in person. If the winner is located outside of the Perth Metro area the winner must pick-up the product in person from either our Motobility Showroom in Osborne Park or our Showroom in Mandurah at a time and date agreed to by Motobility. This must be within two weeks of the winner announcement. The winner is welcome to bring with them whomever they like to assist with collection and transportation. If the winner does not come in to collect the scooter, the prize will be re-allocated to another contestant.

2. This competition is open to residents of Western Australia. If the winner lives outside of this area, he or she will need to arrange transport to come to collect their prize at our showroom as per the terms and conditions within two weeks of the announcement. If this is not possible, the prize will be re-allocated to another contestant.

3. The winner will be contacted via Facebook. If the winner does not respond to the private message or post within 7 days, the prize will be re-allocated to another contestant.

4. Upon entering, the winner agrees to be filmed, have their picture taken and sign a waiver, which allows Motobility to use their first name and suburb only, at Motobility’s discretion, for marketing purposes particularly in social media platforms and in our website.

5. No relatives or friends of any employees working for Motobility are entitled to enter the competition

6. There is no purchase or entry fee required for this competition

7. Upon entering this competition, you advise that your written explanation of why you should win the prize is accurate and correct.

8. Closing date of the competition is Friday, 20th December 2020 at midnight WST. After this time, no further entries will be accepted.

9. The winner must comply with the below entry rules

9.1. In this Facebook post, let us know someone (including yourself) who deserves a FREE Kymco Super 8 and WHY in the comments section, ensuring you include the the Hashtag: #MotobilityMyChristmasWish

9.2. Add a photo of your nominee to increase your chances of WINNING.

9.3. Like the Motobility Facebook Page.

9.4. Deadline of entry posting is on December 21, 2020.

9.5. Multiple nominations are ALLOWED! One nominee per post only. Winner will be chosen by the staff of Motobility.

10. Motobility reserves the right to amend or cancel the competition and these terms and conditions without notice in the event of a catastrophe, war, spread of disease or viruses, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of Motobility’s control.

11. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition

12. The competition and these terms and conditions will be governed by Australian law, and any disputes will be subject to the exclusive jurisdiction of the courts of Australia

13. Entry into the competition will be deemed as acceptance of these terms and conditions

14. This promotion is in no way sponsored, endorsed, administered by, or associated with, Facebook or any other Social Network. You are providing your information to Motobility and not to any other organisation or party