Why meet a Motobility Product Specialist?

Our consultants are mobility experts with years of experience in equipment prescription and rehabilitation. By talking with you, they will be able to understand your requirements and recommend the solutions that best with your lifestyle needs. As an added convenience for you, our Mobile Equipment Showroom allows us to bring our products to you for a free trial and demonstration of your desired piece of equipment. So call us today for a free consultation and no-obligation quote.

Why Folding Scooter ?

Our consultants are mobility experts with years of experience in equipment prescription and rehabilitation. By talking with you, they will be able to understand your requirements and recommend the solutions that best with your lifestyle needs.

How often will I need to replace batteries?

Batteries should last you between 3-5 years depending on usage.

How long does it take to get a stairlift?

Motobility stocks straight stairlifts, which means we can install your stairlift as soon as we can book it in with our installation team, usually within a few business days. Because the rails for the curved stairlifts are made especially to your stairs in the UK, these can take up to 30days from when the final plans have been signed off.

Are there any second-hand options?

If you are trying to save a little bit of cash, it’s best to enquire with your Mobility consultant regarding second-hand or reconditions chairlifts and their current availability. If you require a straight stairlift, you may get lucky and find a secondhand rail, carriage and chair. Our curved stairlifts are all made to order. Hence the rail will need to be custom-made to suit your stairs. However, you may be able to use a reconditioned carriage and chair, depending on availability.

Will a measure and quote commit me to purchase?

Absolutely not. Motobility will come to your home, assess your stairs, talk to you about your needs and wants and discuss the best options for you and your home. Once all the required information has been specified and all your questions and concerns addressed, our trained consultant will leave you with a written quote. You won’t be under any obligation to go ahead with the purchase just because you received a written quote.

Why do I need a custom-fitted sports mouthguard?

A custom-fitted sports mouthguard provides the best possible protection for your teeth, gums and jaw while playing contact sports. While more expensive than over-the-counter types, the cost of treating a dental injury far outweighs the cost of a custom-fitted mouthguard.

How often do I need to charge my chairlift?

You would not the curved rail is designed, so the stairlift is continuously charging. Curved stairlifts have charge points at the top and bottom of the stairs and can also have additional charge points on landings or other convenient locations. While the stairlift is parked, it is charging. If it isn’t on a charging point, it will emit a beeping sound to let you know that it needs to be moved to a charging location.

What if someone uses the lift and takes it downstairs, will I be stuck at the top?

Every stairlift comes with “call buttons” like air conditioning remotes they sit in small brackets, which are mounted to the wall at the top and bottom of the stairs, allowing you to “call” or “send” the stairlift up or down the stairs. We recommend keeping the call buttons in their brackets to avoid misplacing them or taking them with you up/down the stairs.

Will other people still be able to use the stairs

Oto stairlifts and Stannah Lifts are both compact and designed to fold up when not in use, allowing for additional room for other stair users. The rail itself is slim and designed to fit snuggly against the wall or balustrade, allowing for ample room.

Will my home get damaged?

No, all stairlifts supplied by Motobility (Stannah & Oto) are attached to the stairs, not the walls. This means no structural damage to your home, just a few screws in the treads of your stairs.

How long does the installation take?

Depending on the style of stairlift and size of your staircase, the installation usually takes between 2 and 6 hours.

What is the best stairlift available in Australia?

Motobility prides itself in only providing products that have been well designed and manufactured by reputable suppliers to the highest of quality standards. Both Stannah Stairlifts and OtoLifts have a long-running history of excellence, and we feel confident about providing you with the solution that is best for you. Because everyone's need is different and all staircases are unique, it is hard to say what the best stairlift is in Australia as we believe it is about finding the best possible solution for you while choosing from the best products currently available.

What happens during a power outage?

Each stair-lift is fitted with batteries, which are continuously being charged while the stairlift is at it’s “charging points” these are usually located at the top and bottom of your stairs, but can also be located in turns or areas, where the chair causes the least amount of disruption to the stairs. During a power outage, the battery will continue to power the chair for 6-8 return journeys, depending on the length of your stairs and the condition of the batteries.

Will the stairlift be noisy?

Stairlifts have a battery-powered motor; this means they are near to silent. They emit a mechanical noise as they move, but it wouldn’t be loud enough to disrupt any other occupants. The chairlifts don’t beep unless there is a fault or they haven’t been returned to their charging points.

Will a chairlift fit into narrow hallways?

Both Stannah and Oto lifts offer solutions for narrow stairs. So far we haven’t come across a staircase that we couldn’t fit.

Can stairlifts go around bends, landings and corners?

Yes, both Stannah Stairlifts and OtoLifts offer bespoke curved rail options. Include one rail and two rail solutions. These are custom-made to suit your stairs for a snug fit and additional room on the stairs for other users.

How safe are Stairlifts?

Both Oto Lifts and Stannah only produce products that comply with the latest European and British quality standards. They are tested rigorously and continuously to ensure a safe product. Motobility employs a team of qualified and trained technicians that will ensure your chairlift has been installed in a manner that complies with the manufacturer's guidelines.

Will I need to modify my mobility device to use a vehicle hoist?

Dependent on the style of hoist you are looking at and the type of product you are wanting to lift, you may need to make minor modifications to your mobility device. If the hoist system you are looking at uses a spreader bar, you will need to add some lifting brackets to your mobility scooter, electric wheelchair or powerchair. These brackets are all different, they either attach under a seat, on the frame or on a Seatpost allowing you to easily attach the spreader bar and lift the product into your car. The LM hoist is an exception to the rule, as it comes with a lifting strap. Small folding mobility scooters, such as the Solax Transformer or Luggie Elite, can easily be lifted into the car, without having to add any lifting brackets.

How does a stairlift swivel?

Depending on the brand and model of stairlift you have decided on, you will find either a manual Swivel or a powered swivel.

Can a Carer drive an Electric Wheelchair?

YES! There are many different options for a carer or attendant to take control of an electric wheelchair. 1. Use the joystick instead of the user. While this can be a bit tricky, there is no reason why a carer or attendant can't take control of the users joystick, (if the user permits this) and maneuver the electric wheelchair through tricky situations 2. Use an attendant controller. If the Electric Wheelchair usually needs to be controlled by an attendant, we can easily fit an attendant controller to the back of the chair to make it easier to maneuver for the carer. 3. Put the chair in manual mode. Simply unlock the castors at the back and manually push the chair. Keep in mind, this also switches of the breaks, so ensure you only do this on level ground and gentle inclines.

What is the difference between a regular cane and a quad cane?

A regular cane and a quad cane serve the same primary purpose of providing support and stability for individuals with mobility challenges, but they differ significantly in design and functionality. A regular cane is typically a single, straight shaft with a handle at the top and a rubber tip at the bottom to prevent slipping. These canes, are also available as folding canes, making it even easier to take them with you wherever you go. It offers basic support and is lightweight, making it easy to use and carry. Regular canes are suitable for individuals who need minimal assistance with balance or walking due to minor mobility issues or temporary injuries. In contrast, a quad cane features a base with four small legs or feet, providing a larger surface area for stability. This design makes quad canes more stable and less likely to tip over compared to regular canes. The enhanced stability of a quad cane is particularly beneficial for individuals with significant balance issues, muscle weakness, or those recovering from a stroke or surgery. Quad canes are generally heavier than regular canes, but the added weight contributes to their sturdiness. Additionally, the wider base allows for a more even distribution of weight, reducing the strain on the user's hand and wrist. The choice between a regular cane and a quad cane depends on the user's specific needs and level of mobility assistance required.

What Items are included in the 12-months free Roadside Assistance?

Any Scooter, Powerchair and Electric Wheelchair purchased after 1st April 2023 is covered by 12 months free roadside assistance through 24/7 RoadServices Australia, including secondhand products. Electric Rollators are excluded from this offer.

How can I find my Free Road side Insurance Policy Number

Your 12-month Free Roadside Insurance Policy number is your Invoice number with the MOB prefix. So if your Motobility Invoice number for your scooter purchase is INV-12345 your policy number will be MOB12345.

What happens to my free Roadside assistance when the 12-months are over

When you purchase your eligible mobility equipment your policy gets forwarded to 24/7 Roadservices Australia we include your contact details (Phone, Mobile, Email), when the term of your policy is about to expire. 24/7 Roadservices Australia will reach out to you to give you the optin to extend your policy. You can also set a reminder, for you to reach out to them, simply quote your Invoice Number with a MOB prefix, for example MOB12345 and advise that you would like to extend your policy.

08 9242 7333

Best Accessible Destinations in WA 2021 - Part 2 Rottnest Island

Travel

19 January 2021

Best Accessible Destinations in WA 2021 - Part 2 Rottnest Island

Home Kymco AgilityQuingo Toura 2 Kymco Agility Kymco Multi Tallboy Rollator Kymco Mini Comfort Kymco Maxer Travel

Part 2: Rottnest Island

This is the second instalment of our blog series, discussing a bunch of great accessible holiday destination in regional WA, all within a days drive of Perth. In our last article, we focussed on Kalbarri and the new Kalbarri Skywalk. For our second post, we will head WEST. I’m sure you’ve guessed it by now. We will be heading to Rottnest Island!
The Destination:	Rottnest Island
Are you missing an “overseas holiday” catch a ferry to Rottnest Island! Most visitors and WA residents have visited Rottnest at some time or another. Rottnest is constantly changing and evolving
The Quick Facts	• Only 45min by fast ferry • Go for a day or stay for a while • Explore the township or the wider island • Check out all the new venues that have recently opened • Be nice to the Quokka’s • Find out about all the accessibility information • https://www.rottnestisland.com/the-island/visitor-services/disability-access including wheelchair hire, accessible chalets and more
Enjoy the Journey:	Depending on where you choose to depart from the journey on the Ferry takes less than an hour. Get there early to allow ample time to get organised, make sure you grab a coffee and a snack to enjoy while you sail away from the WA coast.
During your Stay:	Rottnest is the perfect place to relax, unwind and enjoy nature. 2 Newley opened accommodation options in addition to the existing favourites provide ample choice to suit different requirements and budgets. Make sure to book in advance as demand is at an all-time high. There are plenty of things to do for people of all abilities, you can hire a bike or electric bike, jump on the bus or use your own Mobility Scooter to explore the island. While most beaches aren’t accessible via Wheelchair or Mobility Scoter, there is ocean access via a ramp into the water at Thomson Bay, north of the Visitor Centre. Get in touch with the visitor centre to find out about other beaches that can be reached without having to navigate steps or too long paths.The township has a range of different food and beverage options, public toilets and historical sites to keep your feed and entertained. If you are an early bird, you can take advantage of being able to watch the sunrise over the ocean, we recommend Pinky’s Beach. if you don’t enjoy too much hustle and bustle, try to plan your trip during the week and outside of the school holidays.
Motobility Tip:	Did you know that you can take your mobility scooter with you for free? Simply speak to the friendly staff of the Ferry company of your choice. Ensure your scooter has a rear-shopping bag. This is perfect for carrying all beach-gear, snacks and a few cold drinks
Best Products:	Regardless of your abilities or how adventurous you are feeling, we will be able to find the right product. Just a little bit of assistance: If you just want that little bit of extra help getting around, have a look at the Tallboy rollator, which features a light-weight collapsible design and has an adjustable seat and handle height. Help to explore the township: Do you prefer the convenience of the bus to explore the island as a whole, but want to be able to move around the township independently. Have a look at our Mini Comfort. It comes with a comfortable seat, puncture-proof tyres and front & rear suspension. It is also portable, so it will be easy to take to the port of your choice. Being slightly larger and a 4-wheel scooter it offers additional comfort and stability on the rougher pavements on Rottnest island. The independent Rottnest Explorer: Rottnest has many hills and the roundtrip is around 50km in length. We would recommend a large scooter, such as the Multi, Maxer or Quingo Toura 2 or a large-medium scooter such as the Kymco Agility. While we wouldn't recommend you trying to do the entire island on a single charge, the larger motor will give you more power to get up the big hills and the extended range will give you a lot of flexibility on where you want to explore for the day. The roundtrip around the island is 50km.